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Howick CSV files do not export properly

You've successfully exported CSV files. However, you're having issues with the file itself:

  • The file contains inaccurate punch names and locations

  • You cannot find the CSV file in the exported folder

Read below to troubleshoot the issues.

Solution 1

Make sure to use C+C_CH Stud families in Framing Configurations.

  1. Go to settings > Load Families:

  1. Loaded MF C+C_CH families will appear in the project browser:

  1. Learn more:

Which families should I use for Arkitech, Howick or Pinnacle frames?

Can I use my own framing families?

Solution 2

If you're already using C+C_CH families, make sure to use them correctly.

  1. Use C+C_CH Stud family types for vertical elements:

Learn more:

How to use C+C_CH Stud family in Framing Configurations?

  1. Use C+C_CH Plate families for horizontal elements:

Learn more:

How to use C+C_CH Plate family in Framing Configurations?

Learn more in the links below.

What is the difference between Stud and Plate families?

How to create new framing family types?

How to change family types in Framing Configurations?

How to apply the same Stud or Plate family in Framing Configurations?

Solution 3

If you're not using inverted cuts (e.g. vertical stud receives a notch/lip cut and a track receives swage), then:

  1. Go to CNC Metal Exporter > Export Setup:

  2. Uncheck the box Analyze Cuts for Inverse Connections

Note: due to a temporary bug in the software, check the boxes in Export Setup > Additional Settings:

  • Inverse Wall Labels

  • Inverse Floor Labels

  • Inverse Roof Labels

Normally, you don't need to check these boxes. The issue will be resolved ASAP.

After the next software update, make sure to uncheck these boxes.

Learn more:

How to switch Stud and Track connections/cuts?

If you can't find the answers you're looking for, please contact our support team.

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