Sharing Configurations

Share configuration files

Users can share the configuration files with colleagues or with the ARKANCE support team when submitting a support ticket.

To share the configuration files that you are using in your current project, go to Settings > Configuration Files' Location:

In the dialogue, copy the file path that is already selected:

Paste the file path inside the Windows Explorer:

Then copy all the folders inside the file path:

Paste the folders inside a new folder, located in a convenient location on your computer:

If you are sharing the files via email, we recommend compressing the folder using RAR or ZIP format:

Users can also share the files on a cloud platform where other users can easily access, download files and then copy the downloaded configuration folder file path to the Configuration Files' Location.

NOTE: It's currently not possible to map the configuration files from the cloud.

Map the received configuration files

After downloading the shared configuration files, choose a convenient and safe file location on your computer where configuration files will be stored.

Then open the configurations folder and copy its file path:

After copying the file path, go to Settings and choose Configuration Files' Location:

Choose an empty slot in the dialogue (if you need to add more slots, click the "plus" symbol at the bottom) and hit Save & Close:

Last updated

Was this helpful?