# Provided key is for a single machine license error

## Problem

"The license associated with the provided key is a Single Machine License. Reactivations of this license are only permitted on the machine on which it was first activated" error visible.

<figure><img src="/files/6kuGoI5STctpgV0LNp74" alt="" width="456"><figcaption></figcaption></figure>

<figure><img src="/files/w9kAXb8SS1q5qQq08zF5" alt="" width="241"><figcaption></figcaption></figure>

## **Solution**

Please [contact us](https://helpdesk.agacad.com/support/tickets/new) and send us your license activation code


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