> For the complete documentation index, see [llms.txt](https://docs.besmart.software/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.besmart.software/getting-started/troubleshooting/slps.distributor.host.exe-in-quarantine-by-anti-virus.md).

# Slps.Distributor.Host.exe in Quarantine by anti-virus

## Problem

The Tools4BIM file **Slps.Disributor.Host.exe** was put in quarantine by an antivirus program with the message that it was malicious software.

The tools are loading in Revit, but the license server is not loading anymore.

Malicious software: Slps.Disributor.Host.exe

## Solution

Some antivirus software is known for high rates of false-positive quarantine. AGACAD assures you that the **Slps.Disributor.Host.exe** file is safe and does not contain any viruses.

Please remove the .exe file from the quarantine and make an exception for this file or path: C:\Program Files (x86)\AGACAD Network License Server

{% hint style="info" %}
In case the license server is still not accessible, navigate to programs and features > locate AGACAD license server and select 'Uninstall' > [Download and install the latest version](https://cdn.iv.agacad.com/attachments/1078/NetworkLicenceServer-4.0.2020.2.msi)
{% endhint %}

![](/files/uh5Bsj3JnlHvzD78vC34)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.besmart.software/getting-started/troubleshooting/slps.distributor.host.exe-in-quarantine-by-anti-virus.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.