# How to revert to a previous version of a tool?

### Reverting to an old version

If you [want to revert](#user-content-fn-1)[^1] to the previous version of a product, follow these steps:

1. Close Revit®
2. Go to: Users\\%username%\AppData\Roaming\TOOLS 4 BIM\\\*Revit® version\*\\**\*Product\***
3. Find and enter the folder of the most recent version of the product

<details>

<summary>Which folder contains the most recent version?</summary>

The 3rd & 4th digits in the folder name indicate the product version: the bigger the number, the newer the version. So, the most recent version of the product is in the folder with the biggest number formed by the 3rd & 4th digits in its folder name. (The first 2 digits of the folder name indicate the Revit year/version.) Example:

<img src="/files/5AN72JYPWLVBMPlcH0CV" alt="" data-size="original">

If you can only see a single version [contact us ](https://helpdesk.besmart.software/support/tickets/new)

</details>

4. Delete all files from that folder
5. Go to the folder of the ***previous*****&#x20;version** of the product. Example:

![](/files/Lb6i9TKFCeWlvc18GN3i)

6. Copy all content from that folder and move all the content to the folder of the most recent version of the product

![](/files/YuqGODEQq584Bj8yNPFr)

7. Relaunch Revit®, and you will be able to use the previous version of the product

### Updating to the newest version&#x20;

When you are ready to update a product to the newest version, follow these steps:

1. Close Revit®
2. Go to the ARKANCE Dock: \Users\\%username%\AppData\Roaming\TOOLS 4 BIM\\\*Revit version\*\\**\*Product\***
3. Delete all files that are in the **\*Product\*** folder
4. Launch Revit® > open any project > open the ARKANCE Dock.
5. In the 'My tools' section of the ARKANCE Dock, click on the product to install the tool:

![](/files/dNpeRcnlgLBrgwYMZeu9)

6. After installation, you will be able to use the latest version of the tool

[^1]: For example, you accidentally updated a product to the newest version but need to keep using the previous version of it


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.besmart.software/getting-started/faq/how-to-revert-to-a-previous-version-of-a-tool.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
