> For the complete documentation index, see [llms.txt](https://docs.besmart.software/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.besmart.software/getting-started/troubleshooting/excel2r-error-when-updating-or-creating-new-schedules.md).

# Excel2R Error When Updating or Creating New Schedules

## Problem

When trying to update/create new schedules with Excel2R, similar errors occur:

![](https://239424168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqtUsszuAWXIZhQhrvjnb%2Fuploads%2Fm6bijWmDSXCgSuv3WKrn%2Fimage.png?alt=media\&token=bd20bc2c-2acb-4c54-a9d3-72f0c5aa7583)[![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043332227725/original/mwXC7o1oqa23NWuAyeOgeu5qOrmjrhNCYw.jpg?1650972807)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043332227725/original/mwXC7o1oqa23NWuAyeOgeu5qOrmjrhNCYw.jpg?1650972807)

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043332227874/original/21AhsWfy19EVAkPcqe2BRWXAUiMAoN3wjA.jpg?1650972823)![](https://239424168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqtUsszuAWXIZhQhrvjnb%2Fuploads%2FQGek1ZYlxmJcPXwa3SAE%2Fimage.png?alt=media\&token=b03dd9d1-4898-441c-8e2d-cb4a21f69984)<br>

These errors occur when Excel registry folders are corrupted or missing

## **Solution**

Usually, it's enough to repair Microsoft Office:

### **Microsoft Office**

Right-click on Windows logo in the taskbar > Apps and Features > Locate Office from the list > Advanced options > Repair:

<figure><img src="https://239424168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqtUsszuAWXIZhQhrvjnb%2Fuploads%2FhTqrzl8SpTW8DyG3348J%2F4.jpeg?alt=media" alt="" width="563"><figcaption></figcaption></figure>

<figure><img src="https://239424168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqtUsszuAWXIZhQhrvjnb%2Fuploads%2FxlJTCFKgkPM0kznOxApJ%2Fimage.png?alt=media&amp;token=3256a58e-f7b7-4adc-ad95-b89269e98b60" alt="" width="563"><figcaption></figcaption></figure>

Restart your workstation and try to use Excel2R.

### **Microsoft Office 365**

Navigate to Apps and features > locate your 'Office 365' > select 'Modify' > 'Online Repair'

<img src="https://239424168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqtUsszuAWXIZhQhrvjnb%2Fuploads%2F9hV6V2ER6OrW7DJEmoVa%2F6.jpeg?alt=media" alt="" width="563">

Restart your workstation and run use Excel2R.


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