> For the complete documentation index, see [llms.txt](https://docs.besmart.software/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.besmart.software/getting-started/troubleshooting/network-license/network-license-migration-to-a-new-server.md).

# Network License Migration to a New Server

1. Please [contact us](https://emea.support.arkance.world/hc/en-gb/requests/new) with your license keys

{% hint style="info" %}
We will deactivate the keys on our end
{% endhint %}

2. Receive a confirmation regards deactivated license keys
3. [Remove the network license](/getting-started/troubleshooting/network-license/network-license-deactivation.md) from the old server
4. [Install network license](/getting-started/troubleshooting/network-license/network-license-activation.md) on the new server

{% hint style="info" %}
End users have to change the path to the new license server
{% endhint %}

<details>

<summary>Having troubles?</summary>

1. Make sure the end-users' server path is set to the new server
2. More common solutions - [Troubleshooting guide](/getting-started/troubleshooting.md)
3. Reach out to <support@besmart.software> for personal assistance

</details>


---

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